Customer Operations Rep (Job ID:OLA00066)

Employer Name Cargill   Address 00000
Job Type   Address 2
Experience   City Olathe
Education   State Kansas
  Zip Code 66063

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Job Description

VEVRAA Federal Contractor
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**Customer Operations Rep**

Cargill provides food, agriculture, financial and industrial products and services to the world\. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience\. We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work\.


**Position Purpose**

As a Customer Operations Representative you will work in a fast paced team environment, interacting telephonically with Cargill farm customers, sales and merchandising teams, and location employees\. Main responsibilities are accounting focused, including preparation of grain settlement documents, issuing payments and control and monitoring activities, as well as other related duties\. You will be responsible for meeting productivity goals on these activities\.

**Principal Accountabilities**

**70% Truck Grain Settlements\-** complete simple grain accounting transactions to ensure timely and accurate processing of payments to farmer and commercial customers\. Work with multiple locations, sales team members and customers remotely from a centralized settlement office\. Utilization of AgHorizon?s In\-House Grain Accounting System \(Lynx\), JD Edwards and SalesForce\.com systems in conjunction with various MS Office applications\. \. Meet settlement transaction productivity goals, as established by the workforce management process\.

**20% Control and Compliance \-** Perform control and monitoring functions relative to accounts payable, accounts receivable including credit, state and federal warehousing requirements, customer account setup and modification, prepare customer communication updates relative to grain settlements, customer mailings and other duties as assigned\.

**10% General Support -** Cash application, assist other co\-workers as needed, assist with special projects as needed, and any other duties as assigned\.

**Relocation assistance will not be provided for this position\.**


**Minimum Required**

* High School Diploma or equivalent

* 2 years finance, accounting, customer service or related work experience

* Ability to work extended or flexible hours as seasonal workloads require


* Associate degree or higher

* Production agriculture and grain merchandising knowledge

* Familiarity with SalesForce\.com applications

* Demonstrated proficiency in multiple business applications: MS Office, Word, Excel, PowerPoint and Outlook

* Able to perform basic calculations and mathematical figure

**Key Attributes for Success**

* Demonstrated high levels of interpersonal communication, written and verbal communication, and documentation skills

* Proven ability to execute complex and detailed processes and procedures timely, accurately and consistently

* Ability to multi\-task, prioritize workflow and complete tasks with a high level of organization, responsibility, and efficiency

* Proven ability to adapt in a faced paced, changing environment

* Demonstrated ability to accept accountability and to work individually and as part of a team

* Demonstrated strong problem solving and resolution skills

* Team oriented leadership and influencing skills

* Strong customer service skills with ability to build and maintain lasting relationships\.

Equal Opportunity Employer, including Disability/Vet\.

**Job** Supply Chain Management

**Primary Location** US\-KS\-Olathe

**Schedule** Full\-time

**Job Type** Standard

**Shift** Day Job

**Req ID:** OLA00066

Required Skills

Description of Benefits: Salary / Commissions / Bonuses / Other